Privacy Policy

Effective Date: March 25, 2025

We Are The Impact LLC (“We,” “Us,” or “Our”) respects your privacy and is committed to protecting the personal data of our users. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our website, digital services, and educational programs, including through platforms such as Wix, Zoom, Stripe, and other third-party tools (collectively, the "Services").

By using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect information that alone or in combination with other data could be used to identify you (“Personal Information”):

a. Information You Provide Directly

Name, email, phone number, address, country, region

Age, gender, job title, employer or organization, education

Communication content, such as support requests, survey responses, and user feedback

Enrollment information, event registrations, donations, or purchases

b. Automatically Collected Information

Log data: IP address, browser type, access times, referring pages, navigation

Device data: Operating system, device ID, screen resolution

Usage data: Clicks, views, time on site, session length

Session replay tools and analytics (e.g., PostHog)

c. Payment Information

Billing and shipping information, transaction ID

Processed securely via third parties (e.g., Stripe, PayPal). We do not store full card data.

d. Social Media & Third-Party Platforms

Social interactions (e.g., likes, shares, comments)

Profile information collected via social logins or form integrations (e.g., Facebook, Google, LinkedIn)

2. How We Use Your Information

We use your data for the following purposes:

Provide and manage educational programs and digital content
Process payments, registrations, and donor records
Communicate with users about updates, events, or service issues
Improve user experience, content relevance, and functionality
Administer surveys, feedback, and program analytics
Prevent fraud and ensure security
Fulfill contractual and legal obligations

We may aggregate Personal Information for internal research, program evaluation, or reporting without identifying specific users.

3. Disclosure of Personal Information

We share Personal Information under these circumstances:

Vendors and Service Providers: Including Wix, Zoom, Google Analytics, Stripe, PayPal, Mailchimp
Business Transfers: In the event of merger, acquisition, or asset sale
Legal Compliance: To comply with subpoenas, law enforcement requests, court orders
Affiliates and Partners: Where required to provide educational or investment services
With Your Consent: At your request, or through public community posts

4. Your Rights and Choices

Depending on your jurisdiction (EU, UK, US, Japan, China), your rights may include:

Access or download your Personal Information
Correct or delete Personal Information
Withdraw consent or object to processing
Portability of your data
File a complaint with a supervisory authority

To exercise your rights, contact: info@wearetheimpact.net.

5. Data Retention

We retain data as long as:

You maintain an account or participate in our services
Required by legal or tax obligations
Necessary for security, dispute resolution, or program records

Retention periods vary depending on the type of data collected. Inactive data may be anonymized or deleted after a reasonable time.

6. Children’s Privacy

Our platform may be accessed by minors for educational purposes under supervision. We do not knowingly collect Personal Information from children under 13 without parental consent. To report concerns, email info@wearetheimpact.net.

If you are a parent or guardian and believe your child has provided us with information without your consent, please contact us so we can take appropriate action.

7. Cookies & Tracking Technologies

We use cookies, pixels, and tracking tools for:

Authentication and user preference
Session analytics (via Google Analytics, Meta Pixel, PostHog)
Advertising and content performance

You can disable cookies through your browser settings. However, certain Services may not function properly without them.

For more details, see our separate Cookie Policy.

8. Security

We implement reasonable safeguards including:

SSL encryption
Access control based on user roles
Secure infrastructure hosted on Wix and AWS
Staff training and limited access to sensitive data

Despite efforts, no online platform is 100% secure. Users share data at their own risk.

9. International Transfers

Your data is primarily stored in Japan, and may be accessed by our team or service providers in other jurisdictions. Where required, we rely on safeguards such as Standard Contractual Clauses (SCCs), data processing agreements, or adequacy decisions.

10. Data Protection Officer (DPO)

In accordance with data protection laws such as the GDPR, we have appointed a Data Protection Officer (DPO). To contact the DPO, email: info@wearetheimpact.net.

11. California Privacy Rights (CCPA/CPRA)

We comply with CCPA/CPRA and do not sell your Personal Information. California residents may:

Request to know, delete, or correct data
Request a copy of information collected in the past 12 months
Opt-out of sale or sharing (not applicable to our practices)
Exercise non-discrimination rights

To exercise your rights, email: info@wearetheimpact.net

12. Links to Third-Party Services

Our platform may link to external websites. Their privacy practices are governed by their own policies. We are not responsible for third-party content or data handling.

13. Changes to this Privacy Policy

We may revise this Policy periodically. Updated versions will be posted with revised effective dates. Material changes may be communicated via email or platform notification. Your continued use of the Services constitutes acceptance of those changes.

14. Contact Us

We Are The Impact LLC

info@wearetheimpact.net

Email: info@wearetheimpact.net

Website: www.wearetheimpact.net

Data Protection Officer Email: info@wearetheimpact.net

This Privacy Policy was last updated on March 25, 2025.